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Privacy Policy

Effective date: January 1, 2024

Welcome

To offer this website and its software products and services (collectively, the "Services"), Onyx collects personal data, including from its customers and visitors of the Services. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy.

Your privacy and the privacy of all our users is very important to us. Please read this Privacy Policy to learn how we treat your personal data.

Remember that your use of the Services is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Service.

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual and includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.

Personal Data

Categories of Personal Data We Collect

This chart details the categories of Personal Data that we collect and have collected over the past 12 months:

Identity and Profile Information

Examples:
  • First and last name
  • Email address
  • Phone number
  • Mailing address
  • Password
  • Name of employer
Shared With:
  • Service Providers
  • Parties You Authorize

Data and Documents You Provide

Examples:
  • Messages and conversations in messaging applications (like Slack)
  • Code, commits, changelogs, project contributions and repositories
  • Author codes and user metadata associated with files and data
  • Documentation (including contents inside)
  • Files stores (.DOC, .PDF, .PPT, etc.)
  • Ticketing information
Shared With:
  • Service Providers
  • Parties You Authorize (Including Third-Party Integration Partners Like Slack, Microsoft and Discord)

Web Analytics

Examples:
  • Web page interactions
  • Non-identifiable request IDs
  • IP addresses
Shared With:
  • Service Providers
  • Parties You Authorize

Device IP/Data

Examples:
  • Device ID
  • Domain server
  • Type of device/operating system/browser used to access the Services
Shared With:
  • Service Providers
  • Parties You Authorize

Categories of Sources of Personal Data

You

  • When you provide such information directly to us.
  • When you create an account or use our Services.
  • When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
  • When you upload files or authorize access to third-party applications.
  • When you send us an email or otherwise contact us.
  • When you use the Services and such information is collected automatically.
  • Through Cookies (defined in the "Tracking Tools, Advertising and Opt-Out" section below).

Third Parties

Vendors: We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.

Our Commercial or Business Purposes for Collecting Personal Data

Providing, Customizing and Improving the Services

  • Creating and managing your account.
  • Processing orders; billing.
  • Providing you with the products, services or information you request.
  • Providing support and assistance for the Services.
  • Improving the Services, including testing, research, internal analytics and product development.
  • Personalizing the Services, website content and communications based on your preferences.
  • Doing fraud protection, security and debugging.

Marketing the Services

  • Marketing and selling the Services.

Meeting Legal Requirements and Enforcing Legal Terms

  • Fulfilling our legal obligations under applicable law, regulation, court order or other legal process.
  • Protecting the rights, property or safety of you, Onyx or another party.
  • Enforcing any agreements with you.
  • Responding to claims that any posting or other content violates third-party rights.
  • Resolving disputes.

Tracking Tools, Advertising and Opt-Out

The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, "Cookies") to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base and operate and improve our Services.

We use the following types of Cookies:

Essential Cookies

Essential Cookies are required for providing you with features or services that you have requested. Disabling these Cookies may make certain features and services unavailable.

Functional Cookies

Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services.

Performance/Analytical Cookies

Performance/Analytical Cookies allow us to understand how visitors use our Services. They do this by collecting information about the number of visitors to the Services, what pages visitors view on our Services and how long visitors are viewing pages on the Services.

State Law Privacy Rights

California Resident Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties' direct marketing purposes; in order to submit such a request, please contact us at founders@onyx.ai.

Nevada Resident Rights

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at founders@onyx.ai with the subject line "Nevada Do Not Sell Request" and providing us with your name and the email address associated with your account.

Personal Data of Children

As noted in the Terms of Service, we do not knowingly collect or solicit Personal Data about children under 16 years of age; if you are a child under the age of 16, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided Personal Data to us, please contact us at founders@onyx.ai.

Changes to this Privacy Policy

We're constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time, but we will alert you to any such changes by placing a notice on the Onyx website, by sending you an email and/or by some other means. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.

Contact Information

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:

Email: founders@onyx.ai